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Setup & Installation

Getting StartedDisable Windows DefenderInstall Runtimes & DirectX

Additional Guides

Setup ProcessHow to Avoid Bans

Troubleshooting

Please Launch SteelSeries Moments OverlayPlease Launch SteelSeries Sonar OverlayFlickering Menu or Black ScreenPlease Disable Intel Rapid Storage TechnologyBind Button Does Not WorkNo Menu Appears or the Loader Closes ImmediatelyUnsupported FirmwareError 0x296Unknown Network ErrorFailed to Allocate Memory or Failed to Map MemoryFailed to Load DependenciesPlease Uninstall Vanguard or FACEIT FirstAES Instruction Set Is Not SupportedVMX/SVM Is Not SupportedVirtual or RAID Disk Is PresentCRD Failed or Failed to Initialize RenderIncorrect HWIDPIN Is Set or Hyper-V Must Be DisabledFailed to Disable Hyper-VFailed to Repair Files or Restore System FilesFailed to Load CRT Library

Flickering Menu or Black Screen

Disable SteelSeries Moments game capture if the menu flickers or the game displays a black screen.

⦁ Open SteelSeries GG.

⦁ Go to Settings → Moments → Capture and Sound.

⦁ Disable Allow Moments to Capture While Gaming.

⦁ Restart the overlay and reinject the product.

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