Troubleshooting

Troubleshooting

Find the error you see and follow the steps for it.

7 solutions

Loader Closes When Entering the Key

The loader closes immediately after entering your product key.

Try the following:

  1. Make sure the loader has been completely extracted from its archive.

  2. Make sure you are using the latest loader version.

  3. Restart the loader.

  4. Verify that the entered key is correct.

  5. Check your internet connection.

  6. If the loader continues to close, contact support and provide the relevant error information.