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Troubleshooting

Troubleshooting

7 solutions

Can't Connect to Server

The loader cannot establish a connection to the product server.

If the loader cannot connect to the server:

  1. Check that your internet connection is working normally.

  2. Restart the loader.

  3. Check whether other websites and services are accessible.

  4. If the issue continues, try a different network connection.

  5. Contact support if the server connection still cannot be established.

The original documentation also mentions Cloudflare WARP as a possible network troubleshooting option:

https://one.one.one.one/