Troubleshooting

1. Open Control Panel.

2. Go to Programs and Features → Turn Windows features on or off.

3. Make sure the following features are disabled:

• Virtual Machine Platform

• Hyper-V

1. If the error remains, open Command Prompt as Administrator.

2. Enter:

bcdedit /set hypervisorlaunchtype off

1. Press Enter.

2. Restart the PC.

If you are using Windows 11 and the previous steps do not resolve the problem, open PowerShell as Administrator and run the following commands in full:

takeown /F "C:\Windows\System32\hvix64.exe"
icacls "C:\Windows\System32\hvix64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):For
takeown /F "C:\Windows\System32\hvax64.exe"
icacls "C:\Windows\System32\hvax64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):F
del "C:\Windows\System32\hvix64.exe"
del "C:\Windows\System32\hvax64.exe"