This message appears when the SteelSeries Sonar overlay is not active.
⦁ Open SteelSeries GG.
⦁ Go to Settings → General and make sure Sonar is enabled.
⦁ Open Sonar → Shortcuts.
⦁ Make sure a shortcut is assigned to Master — Volume Up.
⦁ Press the assigned shortcut before launching or injecting the product.
Synthera Docs