Synthera DocsCheck whether Windows can read the disk and motherboard serial numbers.
⦁ Open Command Prompt as administrator.
⦁ Run each command separately:
wmic diskdrive get Caption, SerialNumber
wmic baseboard get SerialNumber
⦁ Confirm that both commands return serial-number information.
⦁ If either command fails, the source recommends reinstalling Windows and checking again.
Note
WMIC may be unavailable on newer Windows 11 installations. The commands above are preserved exactly from the product’s main documentation.