Troubleshooting

Troubleshooting

Find the error you see and follow the steps for it.

20 solutions

Incorrect HWID

  1. Open Command Prompt as administrator.

  2. Run:

wmic diskdrive get Caption, SerialNumber

  1. Then run:

wmic baseboard get SerialNumber

If either command fails with an error, reinstall Windows and check whether the problem is resolved.