Solución de problemas

Troubleshooting

15 soluciones

Unknown Network Error

  1. Confirm that your internet connection works by opening a regular website.

  2. Close the loader and try again after a short wait.

  3. If you use a VPN or proxy, check whether it is interfering with the connection. Temporarily disconnect it only if your network permits.

  4. Check whether Windows has a pending restart, then restart the computer if needed.

If the error continues, contact Synthera Support with the full message and mention whether you use a VPN, proxy, or restricted network.

Importante

Do not repeatedly retry license activation or disable your firewall as a general network fix.