Troubleshooting

Troubleshooting

Find the error you see and follow the steps for it.

4 solutions

Installation Page or Loader Does Not Load

Use these steps if the installation page or loader does not load or asks you to use a VPN.

  1. Download TunnelBear.

  2. Install TunnelBear.

  3. Enable the VPN.

  4. Open the installation page or loader again.

  5. Try the process again.

If the issue persists, contact support.