Troubleshooting

Troubleshooting

Find the error you see and follow the steps for it.

21 solutions

PIN Is Set in Windows Sign-in Options

Make sure a Windows Hello PIN is not configured, and disable Hyper-V manually.

  1. Open Windows Search.

  2. Type Sign-in Options.

  3. Open Sign-in Options in Settings.

  4. Find the setting For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device and make sure it is disabled.

  1. Click PIN (Windows Hello).

  2. Make sure a PIN is not set.

  3. If a PIN is configured, remove it and make sure a password is set.

  4. Download and run the configuration/restart file.

The file automatically restarts the PC after 10 seconds.

If you cannot sign in to Windows after running the file, follow Fix PIN / Sign-In Issues After Disabling Hyper-V.